Child supervision
Shropshire Wildlife Trust provides a fully trained leader to deliver Wildlings but does not supply child supervision. It is the sole responsibility of the adult booking onto the session to provide adult supervision for the child throughout the Wildlings session.

Health and safety
All events and activities for young people, families and children are risk assessed and will be led by a member of Shropshire Wildlife Trust staff or trained key volunteer.  All event leaders have an enhanced DBS certificate and have undertaken safeguarding training.  Shropshire Wildlife Trust has a health and safety policy and a safeguarding policy which are available on request.

First aid
Shropshire Wildlife Trust event leaders are all trained in outdoor first aid.   

Weather
Events and activities will take place in all weather conditions unless deemed unsafe. Please ensure that you dress appropriately for the weather with suitable footwear.

In the event that Shropshire Wildlife Trust has to cancel an event or activity due to extreme weather conditions or other circumstances beyond our control, we will inform you at the earliest opportunity - either the day before the event or activity or on the morning of the event or activity using the email address or telephone number supplied on booking and we will offer a full refund.

Dogs
Please note that unless otherwise specified, dogs are not normally allowed at family events, unless they are guide dogs. 

Cancellations and refunds
Places on all events and activities must be booked and paid for in advance, unless otherwise stated. You will receive confirmation of your booking and further information (where applicable) by email.  

Places are non-refundable unless the event or activity is cancelled by the Trust, or you are asked to self isolate.

Shropshire Wildlife Trust reserves the right to cancel an event or activity and, in these circumstances, will offer a full refund.

Applications to transfer to an alternative event or activity will be considered at our discretion and may result in the place being cancelled without refund if an alternative event or activity cannot be found.

All events and activities will run subject to a minimum number of attendees.  The decision as to whether the event or activity goes ahead will be made no later than 48 hours in advance of the event or activity; you are, therefore, strongly advised to book before this time.

In the event that Shropshire Wildlife Trust has to cancel an event or activity due to extreme weather conditions or other circumstances beyond our control, we will inform you at the earliest opportunity and will offer a full refund.

Data protection and privacy
The contact details supplied will only be used for administrative purposes relating to the booking.  Credit card details are not stored and personal details will not be shared with third parties.  We will only contact you about Shropshire Wildlife Trust events if you have opted in to receive this information.  Shropshire Wildlife Trust has a privacy policy which is available on our website or on request.