Visitor Centre Assistant (Volunteer)

Visitor Centre Assistant (Volunteer)

Location:
The Cut Visitor Centre, 193 Abbey Foregate

,
Shrewsbury, Shropshire, SY2 6AH
A great opportunity to volunteer in our Visitor Centre alongside our small, friendly, front-of-house team and interacting with the public (minimum requirement of half a day per week).

Position details

Commitment:

Weekdays

Frequency:

Weekly

You’ll be part of a team supporting a Shropshire-based environmental charity.

This role involves:

  • Staffing our reception desk and shop at Shropshire Wildlife Trust Headquarters and Visitor Centre.
  • Welcoming people, signposting them to meeting rooms, answering the telephone.
  • Assisting the public with enquiries over the phone and in person.
  • Room hire support and hospitality.
  • Assisting with maintaining the displays and stock in the shop. 
  • Assisting with merchandising and processing shop sales.
  • Membership recruitment.
  • Housekeeping, maintaining the standards and cleanliness of the centre.

Existing skills and experience requirements:                                                           

  • Reception, customer service and using the telephone.
  • Retail, using a till and cash handling.
  • Friendly, outgoing personality.
  • Reliable.
  • Happy to carry out a variety of tasks.

Skills development offered:

  • Telephone skills.
  • Cash handling.
  • Wildlife knowledge.
  • Retail and hospitality.
  • Public engagement.

More information:

  • You will be expected to comply with our Safeguarding policy and procedures and our Volunteer Code of Conduct.
  • The position requires 2 satisfactory references from a previous recent employer or similar.
  • You’ll be signed up as a volunteer and receive our quarterly newsletter plus invitations to social events and training.

Back to Shropshire Wildlife Trust volunteering page

To make an enquiry about this role, please contact us, using the form below.

Fill out my online form.

Other volunteering opportunities

Contact details

Lizzie Stuart, Visitor Centre manager

Tel: 01743 284 280  

Email: lizzies@shropshirewildlifetrust.org.uk